Refund Policy
Last updated: April 2026
100% Satisfaction Guarantee: We're confident you'll love TaskNext.AI. If you don't, we'll refund your money within the first 14 days—no questions asked.
1. 14-Day Money-Back Guarantee
If you are unsatisfied with TaskNext.AI for any reason, you can request a full refund of your subscription fee within 14 days of your initial purchase. No questions asked. We offer this guarantee because we believe in the quality of our Service.
2. Eligibility
You are eligible for a refund if:
- •You request the refund within 14 days of your initial subscription purchase
- •Your account has not been terminated for violating our Terms of Service
- •You are not in breach of our Acceptable Use Policy
- •You have not exceeded fair use limits (e.g., abuse of AI generation or API usage)
3. Refund Exceptions
The 14-day money-back guarantee does NOT apply if:
- •The refund request is made more than 14 days after your initial purchase
- •Your account has been suspended or terminated for violating our Terms or Acceptable Use Policy
- •You have engaged in fraud, spam, or malicious activity
- •You are using a free trial, promotional credit, or referral bonus
- •You have exceeded fair use quotas for API calls, AI generation, or storage
- •The refund has been previously granted for the same subscription period
- •You are a business or organisation using the Service without a commercial licence
In these circumstances, you will not be refunded, but you can cancel your subscription to prevent future charges.
4. How to Request a Refund
Follow these simple steps:
Email our support team
Send an email to support@tasknextai.one
Include required information
Provide your account email address and the date of purchase (we can look this up from your email)
Optional: Tell us why (feedback appreciated, not required)
Share any feedback—it helps us improve. However, you don't need to explain to receive your refund
We'll process your refund
Our team will review and approve your request within 2 business days
5. Refund Processing
Approval: Once you submit your refund request, we'll review it and respond within 2 business days (often the same day).
Processing Time: After approval, the refund is processed to your original payment method (usually your credit/debit card, bank account, or PayPal account). Refunds typically appear within 5–10 business days, depending on your bank.
Refund Amount: We refund the full subscription fee you paid. If you've been charged multiple times (e.g., monthly recurring charges), each qualifying charge within the 14-day window is eligible for refund, provided your first request is within 14 days of your initial purchase.
No Fees: We cover all refund processing fees. You won't be charged any service fees for the refund.
6. Account Status After Refund
Access During Refund: Your account remains accessible while your refund is being processed. You can continue using the Service.
After Refund: Once the refund is approved and processed, your subscription will be automatically cancelled. Your access to paid features will terminate at the end of your current billing cycle (or immediately, depending on payment timing).
Data: Your account data remains in our system for 30 days after cancellation, allowing you to re-activate your account if you change your mind. After 30 days, data is deleted in accordance with our Privacy Policy.
7. Founding Member Pricing Lock
Special Benefit: Founding members who purchase in the first month of launch receive a permanent price lock. Your subscription rate will never increase, even if our pricing changes.
Refund Exception: If you request a refund as a founding member, your price lock benefit is forfeited. If you later resubscribe, the standard current pricing applies.
This is the only permanent benefit we cannot offer after a refund has been granted.
8. Cancellation vs Refund
It's important to understand the difference:
Refund (within 14 days)
A full refund of your subscription fee, granted once within 14 days of purchase. Cancels your subscription.
Cancellation (anytime)
You can cancel your subscription at any time via your account settings. Your next billing cycle will not be charged, but you won't receive a refund for the current billing period.
9. Partial Refunds
We do not offer partial refunds for cancellations after the 14-day window. Your subscription is non-refundable after 14 days. You can cancel at any time to stop future charges, and your cancellation takes effect at the end of your current billing cycle.
10. Multiple Refund Requests
We will honour the 14-day guarantee once per customer. If you request a refund, are granted one, and later resubscribe, you are entitled to another 14-day refund window for your new subscription. However, repeated refund requests for the same subscription may be flagged as abuse and result in account suspension.
11. Contact Support
Have questions about our refund policy? We're here to help.
TaskNext.AI Support Team
Email: support@tasknextai.one
Response time: Usually within 2 business days
We're committed to your satisfaction. If you're unhappy for any reason, please reach out. If we can't resolve your issue, we'll refund your money.
12. Changes to This Policy
We may update this Refund Policy from time to time. Changes will be effective 30 days after posting. Your continued use of TaskNext.AI constitutes acceptance of the updated policy. Refunds requested under previous versions of this policy will be honoured.
Try TaskNext.AI Risk-Free
With our 14-day money-back guarantee, there's no risk. Try TaskNext.AI today and see how it can transform your social media strategy. If it's not right for you, you'll get your money back.